Safelite AutoGlass

Reviews about Safelite AutoGlass

• Crystal Gore

  Oct, 06 2018
  ★ ★ ★ ★ ★
  I scheduled to have a windshield replaced. The appointment had to be rescheduled do to unforeseen circumstances. My husband which had the vehicle with him had to go out of state and work before the re-scheduled appointment. I had been in touch with Deborah in the Little River, SC office several times via phone and email to try and work out a time and place we could get this windshield replaced, she was very patient with my situation. My husband ended up in three different states within three weeks. She was extremely helpful and was kind to follow up with me about this. As it was difficult to pin him down to a location. I am very grateful for her help and that I was able to continue speaking with her about the situation rather than having to explain the situation to several different people. We were finally able to schedule an appointment with Joseph in the Wilmington, DE office. When he came out, my husband was working night shift and unable to come outside to move the vehicle, someone had parked too close and the tech was unable to open the doors all the way. Joseph called me and he was able to come the very next day and take the vehicle to the shop for the replacement. Everyone was extremely helpful, this was my third time using Safelite and they have me as a customer for life!

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